ITIL Certification

We are ITIL® Specialists

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Process Development Services

In-depth and complete ITIL process development. Working with your own staff and within your operating conditions , we will develop a plan to help your organization work towards the ITIL framework.


Our People

Name Description
Elizabeth Barclay Elizabeth has worked in many varied businesses over the past twenty years. With exposure to businesses from small consulting firms to large public utilities she provides ITIL process, support and implementation consulting for large and small projects.
Paul Clermont Paul has over twenty five years of business experience. Using this experience he provides Systems Analysis and Programming services, with emphasis on both legacy system conversion and web and distributed data access projects.
Lyle Cowan An Innovative Service Manager with 25 years experience in IT service, support and project management Lyle is a strong strategic thinker and team builder. He has developed, maintained, and implemented standard IT environments based on the ITIL body of knowledge that supports and enables business. The IT support businesses that he has built exceed the needs of widely varied business units and budget requirements.
David Harris David is our Linux expert. He has configured and administered numerous distrubuted systems, including those for Internet Service providers and a large internet communications project. David is currently engaged in writing the "Linux Bible" for Wiley Publishing.
Steve Previdsa With over 25 years in a variety of IT disciplines including Network Management, Project Management, Operations, Support, Data Centre Transitions and IT Service Management Steve’s experience is very comprehensive in the IT industry. His broad knowledge provides a sound foundation consulting on aligning Business with IT Services.
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