Technical Documentation and Planning


SAMPLE:  EMail Migration - Client Instructions

To set up your computer to use your new/moved email box:
  1. Log on to the network
  2. Start, Settings, Control Panel
  3. Double Click on Mail
  4. Double click on Microsoft Exchange Server
  5. Remove your name from the Mailbox area
  6. Enter your employee number into the Mailbox area
  7. Click on the Check Name box
  8. Click on OK
  9. Click on Close

If you have been using offline storage, you will also need to re-create that file. This is necessary primarily notebook users, but if you are unsure, please proceed with the instructions below. If no file is found in step 7, you do not need to continue
  1. Re-start your computer (to ensure that you are not connected to the exchange server)
  2. Log on to the network - do not start Outlook at this time
  3. Start, Find, Files or Folders
  4. In the "Named" area type: *.ost
  5. in the "Look in" area type: C:\
Instructions continue... Please print this and keep it with your computer. When your email stops working, you will not be able to read this message until you have performed the above steps. At no point is it possible to lose any email. Once your old email account has been disabled, anyone who tries to send mail to it will automatically receive a message from the System Administrator and should re-send to your new address. Instructions continue...